|
Location
|
Title
|
Company
|
Pay
|
Date
|
|
|
Costa Mesa, CA |
|
UnitedHealth Group |
N/A |
05-15-2012 |
|
Primary Responsibilities: Analyze and manage Call Volume in Real Time to insure Service Level is met on daily, weekly basis Analyze call volume patterns in Real Time to optimize work shifts, breaks and lunches Monitor advocates phone behavior and making sure that advocates adhere to their current sc… |
|
|
Costa Mesa, CA |
|
UnitedHealth Group |
N/A |
05-15-2012 |
|
Primary Responsibilities: PAS Decision Tree Guideline Maintenance Datatable Maintenance Enhancements and ProTraks Identify, resolve, and escalate business and operational issues Validation of information and rules from Development: Stage - Production Validation of RxClaims modifications PAS Share Po… |
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